Privacy Policy

Last Updated: 2025

1. Overview

KJCares PLLC ("KJCares PLLC," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including our website and any electronic communications with KJCares PLLC. Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information. By using our services, you consent to the collection and use of information as outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services. We may update this Privacy Policy from time to time. Your continued use of our services after any changes constitutes your acceptance of the updated policy. We encourage you to check this page periodically for updates.

2. Information We Collect

We collect two types of information:

Personal Information – Information that identifies you personally, such as your name, email address, phone number, mailing address, and health-related details relevant to the care we provide.Non-Personal Information – Data that does not directly identify you, such as browsing history, IP addresses, and aggregated analytics on how our services are used.

3. How We Collect Information

We collect information in several ways, including:

Directly from You – When you provide information by filling out forms, scheduling appointments, or communicating with us. From Third Parties – We may receive information from healthcare providers, insurance companies, or other authorized parties. Automatically – As you navigate our website, we may collect information using cookies and similar tracking technologies.

4. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services – To schedule and manage home healthcare visits, coordinate with providers, and process insurance claims. For Communication – To send appointment reminders, respond to inquiries, and provide important updates. For Business Operations – To conduct audits, billing, and compliance monitoring. For Security and Fraud Prevention – To protect against unauthorized access and ensure the security of patient data. For Marketing and Outreach – To share updates, promotions, and educational content about our services, in accordance with your preferences.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following cases:

With Healthcare Providers and Insurers – To coordinate care and process insurance claims. With Authorized Third Parties – Such as service providers who assist in operational, billing, or IT functions. For Legal Compliance – When required by law, such as responding to court orders, subpoenas, or regulatory authorities. With Your Consent – If you request or authorize us to share information with a specific party.

6. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include secure data storage, encryption, and access controls. However, no security system is completely infallible, and we cannot guarantee absolute security. If you suspect a data breach, please contact us immediately.

We comply with:

HIPAA regulations

to protect your health information. Our security measures include encrypted data storage, restricted employee access, and compliance with HIPAA guidelines to prevent unauthorized access.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

Access and Correction – Request a copy of your personal information and correct any inaccuracies. Deletion – Request deletion of your personal data, subject to legal and operational requirements. Opt-Out of Communications – Manage your preferences for receiving marketing emails or text messages. Restrict Processing – Limit how we use your personal information in certain situations.

To exercise any of these rights, please contact us at

[email protected]

or call

832-968-7175

8. Automated Messaging & Communications

By providing your phone number, you consent to receive automated text messages, calls, or notifications regarding your healthcare, services, and updates from KJCares PLLC.

Standard message and data rates may apply. Message frequency varies based on service interactions. You may opt-out at any time by replying STOP to any message. You acknowledge that opting out may impact your ability to receive important healthcare-related messages.

9. Children's Privacy

KJCares PLLC does not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected information from a minor without appropriate consent, we will take steps to delete it.

10. Third-Party Links and Services

Our website or communications may contain links to third-party services. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their policies separately.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings.

12. CCPA & GDPR Rights (Applicable to California & EU Residents)

If you are a

California resident

or are located in the

European Economic Area (EEA)

, you may have additional rights regarding your personal information, including:

The right to request access to the data we collect.The right to request deletion of your personal data (subject to legal obligations).The right to opt out of data sales (we do not sell data).The right to data portability (requesting a copy of your data).

To exercise these rights, contact us at

[email protected]

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The latest version will always be available on our website. Your continued use of our services indicates acceptance of any updates.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

KJCares PLLC
Email: [email protected]

Phone: 832-968-7175

Thank you for trusting KJCares PLLC with your healthcare needs. Your privacy and security are important to us.